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FAQs Single template

To clear the data from the device, please follow the steps below:
  1. Click on the device to be cleared in the Devices section
  2. Click on the Clear button and a new popup menu will be displayed as shown below:

  3. There are 4 options to choose from. These are highlighted below:
  •  Alarm Logs: Select this to only clear the alarm logs from a device.
  • Event Logs: Select this to only clear the event logs from a device.
  • Telemetry: Select this to only clear the telemetry data from a device.
  • Shift Summaries: Select this to only clear the shift summary data from a device.
  • All: Select this to delete all of the data from a device.
Once the logs have been cleared from the device, a notification will be displayed showing if the data was successfully cleared or not.
Note: Data on the XD1+ or XD ONE won’t be recoverable once device data is deleted.