FAQs

Got a question about our real-time safety devices? Find the answers to our most commonly asked questions.
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  • What is AIR XD?

    The Trolex TX8005 AIR XD Dust Monitor is designed to provide detailed, accurate, real-time data on airborne particulates so that users can take appropriate actions to stay safe and ensure personnel are fully protected from particulate-related health hazards. The AIR XD allows users to simultaneously monitor multiple Particulate Matter (PM) sizes (PM1.0, PM2.5, PM4.25, PM10, as well as custom sizes) and can report on Total Suspended Particulates (TSP). Precise data is collected for measurable particulates, enabling detailed size profiling and analysis using the application software.

    AIR XD uses an innovative optical particle counter (OPC) that combines adaptive particle flowrate with advanced sensing technology to ensure a high level of measurement accuracy. The size of each particle is instantaneously measured and classified at up to 10,000 samples per second to allow detailed real-time reporting in high dust environments.

    As AIR XD records data on all particulates between 0.35 μm and 40 μm, users can easily access and view detailed information about a wide range of PM sizes. Measurement information can be viewed via the instrument display or as live or historical readings using the AIR XD Breathe application software.

  • Can AIR XD be pressure washed?

    AIR XD is designed to allow infrequent pressure washing during maintenance schedules, but the inlet cap must be closed first.

    Keep an appropriate distance between the pressure washer and the instrument, and do not direct the water jet at the underside of the instrument because water must not enter the air flow path.

  • How should AIR XD be mounted?

    Secure AIR XD to a suitable mounting surface using the integrated mounting brackets and mount it upright. The manual also recommends 100 mm inlet clearance.

    The installer is responsible for selecting an appropriate location, considering power supply, external fuses, communications access, cable protection, and clear air entry and exit ports.

  • What does the AIR XD Dust Monitor measure?

    AIR XD measures airborne particulate concentration in real time. It can monitor PM1.0, PM2.5, PM4.25, PM10, custom PM sizes, and Total Suspended Particulates.

    The manual states that AIR XD records particulates between 0.35 µm and 40 µm and classifies particles at up to 10,000 samples per second for real-time reporting.

  • What happens when an AIR XD alarm triggers?

    When an AIR XD alarm triggers, the corresponding relay switches and an alarm message is displayed on screen. Alarm events are logged in the AIR XD event log.

    If non-latching behaviour is selected, alarms clear when the condition clears but the event remains logged.

  • What is different about the AIR XD Group I intrinsically safe manual?

    The Group I AIR XD manual covers intrinsically safe underground mining versions and includes IECEx, ATEX/IECEx, and MASC certification information, certificate codes, and special conditions of use.

    It also defines intrinsically safe circuit parameters for connectors and states that hazardous-area USB connection is limited to the Trolex TX8805 AIR XD USB Drive.

  • What is the intended use of AIR XD?

    AIR XD is intended for particulate monitoring across a range of applications and environments, including indoor and outdoor ambient air conditions. The manual states it can operate with both high and low particulate concentration levels up to the specified measurement capability.

    It is designed as a low-maintenance instrument and does not use pumps or filters.

  • What protection is required for AIR XD DC power installations?

    For AIR XD instruments connected to a DC power supply, the installer must ensure the DC supply meets reinforced insulation requirements of EN61010-1 or equivalent.

    The General Purpose AIR XD manual lists +9 V to +36 V DC input; the Group I intrinsically safe manual lists a nominal 12 V, 500 mA supply with intrinsically safe parameters that must be observed.

  • AIR XD High Operating Temperature

    AIR XD operates a protective thermal cut-out sequence when the temperature inside the instrument exceeds the maximum operating temperature of 45 °C.

    This protective measure is in place to maintain the lifespan and operating functionality of the optical sensor assembly when the AIR XD is installed in environments with high ambient temperatures.

  • How do I change the PM density on the AIR XD?

    The PM density setting on the AIR XD allows you to set a custom PM density value for known particulates in the installation environment.

    To change the PM density, go into Settings > PM Density, and enter and set a new PM density value.

    Note:Ā The AIR XD uses a PM density value to calculate the mass of known particulates in the installation environment (1.65 g/ml as default).

  • Will water mist and airborne droplets effect the readings on my AIR X unit?

    Typically, water droplets (such as rain) won’t register on the unit as they are too large, and the unit is designed to prevent ingress.

    Fine mists may be detected by the sensor as they will be able to pass through if they don’t have the mass to fall vertically, consideration should always be given to this when interpreting your data and occasionally dense mist may cause saturation of the device readings.

  • What happens to AIR X unit during a compliance check?

    The sensor is expecting a range of dust particles between 0.3 and 40ug during this test, when the dust sample is applied the laser will size the dust particles and organise them in to the correct bins and then analyse the data, if all bins are filled this confirms the laser is working across the complete range and the unit will confirm this with a ‘PASS’ indication.

    In the event that your device fails its compliance check, we recommend you that you run a sensor cleaning operation as highlighted in ‘Compliance check’ section of the user manual.

  • How many compliance checks do I get out of a single vial of reference dust for my AIR X Dust Monitor?

    You should get approximately 5 compliance checks to 5 different units out of 1 vial of reference dust. We recommend this because the longer you keep the reference dust in the asperator (or spray bottle), the higher the chance that moisture will get in and cause the dust to merge, which will cause your device to not monitor for the correct size dusts.

  • How often should I carry out a compliance check to my AIR X Dust Monitor?

    We recommend that a compliance check is carried out every 3 months. However, in activities where your unit is exposed to extremely high levels of dust, this should be done more frequently to ensure your device is working as required.

  • What do I get in my AIR X Compliance Pack?

    • 1 x base station that the device sits in
    • 1 x hood with a hole for the dust particles to be sprayed through
    • 4 x vials of reference dust which contains different sized particles (enough reference dust to carry out a compliance test for an entire year)
    • 4 x asperators (or spray bottles)
  • How should the dust path be cleaned?

    For AIR XD, XD1+, XD ONE, and AIR XS, the manuals describe wiping inlet surfaces with a damp cloth and using canned compressed clean air for 10 to 15 seconds to clear the dust path.

    Follow the exact product procedure and only carry out maintenance within the limits allowed for the device.

  • What does error code 0x0308 on AIR XD mean?

    Fault description: AIR XD sensor temperature too high. AIR XDĀ is operating above specified temperature limits and has gone into safe mode.

    Fault check: Reduce operating temperature below 50°C.

  • What does error code 0x306 on AIR XD mean?

    Fault description: AIR XD particulate sensor may have failed or is operating at excessive temperatures.

    Fault check: Check AIR XD is operating within rated temperature range.

  • Why does my AIR X unit have different TWA time frames?

    Most of our devices have 1,2,4,8 and 12-hour time-weighted avarages (TWA) this is because a TWA inherently will take into account any (or zero) readings into its average.

    Where the device or consideration for a persons’ exposed hasn’t been operating for the 8-hour average, the calculation will include the null period of zero readings. Reducing the on device reading can be misleading if it’s not understood, so shorter time frames are included for local extrapolation depending on requirement.

    Note: If you’re looking for indicative readings against an 8-hour sample then the 8-hour average reading should be used, but the device must be running for 8 hours before the reading is
    generated.

  • Why do I need to carry out a compliance check to AIR X Dust Monitor(s)?

    Carrying out a compliance check to your device tests that your it’s monitoring for the correct size dust particles. This means that when your device is in use, you know that it’s monitoring for all
    particulates ranging from PM1 to PM10.

  • Can a standard USB stick be used with Group I AIR XD in a hazardous area?

    No. The Group I manual states that the USB connector on the base of the equipment shall only be connected to the Trolex TX8805 AIR XD USB Drive in the hazardous area.

    USB drives with no power source, such as standard USB sticks, may be connected to the USB connector in the safe area for test purposes.

  • Can AIR XD RS485 devices be daisy-chained?

    Yes. The AIR XD provides in and out RS485 terminals so multiple MODBUS devices can be daisy-chained.

    Some network installations may require a termination resistor across RS485 lines A and B.

  • How do I run an AIR XD compliance audit check?

    Navigate to Settings > Maintenance > Compliance Test. The instrument resets the memory module, prompts cleaning, asks the user to confirm the top cap is open, and then prompts fitting the particulate dispersion hood.

    Dose the hood with reference material during the first 10 seconds of the test. The AIR XD then analyses the sample and returns a pass or fail result.

  • What 4 mA to 20 mA outputs does AIR XD provide?

    AIR XD provides two configurable 4 mA to 20 mA outputs. Each output can be assigned to a PM size or TSP, mapped to live or average data, scaled with a full-scale range, and enabled or disabled.

    During startup, each analogue output performs a calibration sweep from 0 to 20 mA before returning to 4 mA and then to its configured function.

  • What are the AIR XD factory default settings?

    The AIR XD defaults include five channels, PM1.0, PM2.5, PM4.25, PM10 and TSP, average times of 15 minutes and 8 hours, display units in µg/m3, RS485 baud rate 115200, RS485/MODBUS enabled, alarms disabled, alarm latching enabled, and 4 mA to 20 mA outputs mapped to average data.

    On-site configuration can be performed from the on-device interface and supported software.

  • What can AIR XD alarm channels be assigned to?

    AIR XD has two configurable alarms. Each alarm can be assigned to one of the configured PM sizes or TSP, and to a data source such as live readings or a configured average.

    The alarm also requires a threshold and latching or non-latching behaviour.

  • What communications does AIR XD support?

    AIR XD supports RS485 MODBUS RTU and Ethernet MODBUS TCP/IP. The General Purpose manual also describes Ethernet MODBUS TCP/IP secured by TLS 1.2.

    Each protocol requires the instrument and network parameters to be configured correctly before integration.

  • What Ethernet settings can be configured on AIR XD?

    AIR XD Ethernet settings include assignment type, static IP address, subnet mask, gateway, primary DNS, and secondary DNS.

    MODBUS TCP/IP communicates over port 502, and DHCP operation requires a DHCP server on the network.

  • What happens to AIR XD data during a compliance audit check?

    During the compliance audit procedure, AIR XD exports specific TRX files for the logged test period only. These files use a QA prefix so they can be identified separately from normal operational data logging files.

    The files can be imported into Trolex Breathe software for analysis if required.

  • What is the AIR XD particle measurement range?

    The AIR XD manual lists a PM measurement range of 0.35 µm to 40 µm over 24 bins. The TSP range is up to 40 µm, displayed in mg/m3 or µg/m3.

    The instrument also includes an extended indicative TSP range and a stated PM measurement capability in the technical section.

  • What is the default passcode for AIR XD settings?

    AIR XD settings are passcode protected by default. The default passcode is 1234.

    The passcode can be changed through the System menu, and passcode protection can also be disabled or re-enabled using the on-screen menus.

  • What particle sizes can AIR XD display by default?

    The factory default AIR XD channel set is PM1.0, PM2.5, PM4.25, PM10, and TSP.

    Custom PM values can be configured and mapped to channels from the PM settings menu.

  • What protection is required for AIR XD AC power installations?

    For AIR XD instruments connected to an AC power supply, the installer must ensure the instrument is protected by an external fuse or circuit breaker rated at a maximum of 5 A and that the instrument is externally earthed.

    Follow the rating plate and wiring information in the manual for the installed model.

  • What should I do if AIR XD reports failed to load settings 0x0009?

    Fault 0x0009 means AIR XD failed to load and apply user-configured settings and default settings will be applied.

    Re-apply the custom settings and check whether the unit saves and restores files. If that fails, contact Trolex or an approved distributor.

  • How do I change the PM size on an AIR XD?

    AIR XD maps PM sizes against selected channels (ā€œCh1ā€ to ā€œCh4ā€). Each channel can be defined a custom PM size.

    To change the PM Size for a channel, go into Settings > PM Settings.

    Select the channel to be edited and set the new PM Size

  • How do I change the STEL + TWA periods on my AIR XD?

    To change the AIR XD STEL or TWA periods, go into Settings > Averaging Time and then select either the STEL or TWA option. Enter a new time period and save the new settings.

    Once the new settings have been configured, you will then need to select “TWA Auto Reset” from the menu.

  • How do I configure AIR XD alarms?

    1. Select the appropriate Channel
      AIR XD has 2 x alarm channels that can be assigned one of four particulate sizes or TSP. To select the appropriate channel, go to Settings >Ā Alarms >Ā Alarm 1 >Ā Channel Select and select the PM size that you want to monitor.
    2. Select the Threshold Channel
      Select and assign an alarm to a specified data source. To select the data source, go to Settings > Alarms > Alarm 1 > Channel Select and select the PM size that you want to monitor.
    3. Set Alarm Threshold
      Set the threshold value, which activates the alarm. Threshold values can be configured between 1 μg/m3 to 9,999 μg/m3 or 0.1 mg/m3 to 6,553.5 mg/m3. To set the threshold, go to Settings > Alarms > Alarm 1 > Set Threshold and select enter the value of the threshold.

    4. Set Alarm Latching
      Configure the latching behaviour for the selected alarm. To set the alarm latching, go to Settings >Ā Alarms >Ā Alarm 1 >Ā Latching En/Dis and select whether you want to enable or disable latching.
    5. Enable/Disable the Alarm
      Enable to disable audio-visual alarms for selected alarm. To enable or disable the alarm, go to Settings >Ā Alarms >Ā Alarm 1 >Ā Enable/Disable and select whether you want to enable or disable.

  • How do I change the 4 to 20mA outputs on a AIR XD?

    1. Select PM channel
      The AIR XD has 2 x 4 mA to 20 mA outputs that can be assigned to one of four particulate sizes or TSP. To select the channel go to Settings >Ā 4-20mA >Ā Channel 1 >Ā PM Channel and then select the PM value.
    2. Map 4 mA to 20mA to data channel
      Map the selected 4 mA to 20 mA output to the required data channel (ā€œLiveā€, ā€œAverage 1ā€ or ā€œAverage 2ā€). To map the data channel go to, Settings >Ā 4-20mA >Ā Channel 1 >Ā Data Channel and then select the option you require.
    3. Set maximum PM value
      Set the 4 mA to 20 mA scaling range for each 4 mA to 20 mA output. (0 to 9,999 μg/m3 or 0.1 to 6,553 mg/m3.  To set the maximum PM value go to Settings > 4-20mA > Channel 1 > Max PM and then set the value.
    4. Enable/Disable
      Enable or disable 4 mA to 20 mA outputs. To enable or disable the 4 mA to 20mA output go to Settings >Ā 4-20mA >Ā Channel 1 >Ā En/Dis and then select the option.

    5. Check Status
      Check the overview status of the 4 mA to 20 mA channels. To check the status of the 4 mA to 20mA outputs go to Settings >Ā 4-20mA > Status.

  • What does TSP mean?

    TSP means Total Suspended Particulates. Where supported, the instrument can report a wider suspended particulate reading in addition to selected PM size channels.

    AIR XD and XD ONE explicitly include TSP reporting. XD1+ logs PM1.0, PM2.5, PM4.25 and PM10.0 for review, while AIR XS is focused on respirable crystalline silica rather than TSP.

  • What does error code 0x0009 on AIR XD mean?

    Fault description: Failed to load and apply user-configured settings. As standard, default AIR XD settings will be applied.

    Fault Check: Re-apply custom settings and check if unit saves and restores files. If this does not fix the issue, please raise a ticket or contact ourĀ support team.

  • Will the use of atomised particulate suppression and mist sprays affect device readings?

    It’s recommended that real-time monitors are operated with location and proximity consideration to any atomising dust suppression systems. Device readings will include counts based on atomised or misted sizes that pass through, within the particle detection range of the sensor.

  • Why do I need to carry out dust and silica monitoring?

    Regulation 10 of the Control of Substances Hazardous to Health Regulations (COSHH Regulations) speaks to the duty placed on employers pertaining to ā€œMonitoring exposure at the workplaceā€.

    With particulates it’s not always immediately obvious whether there is a risk to the health of employees. More often than not, dangerous levels of exposure to particulate matter are regularly invisible to the human eye.

    Furthermore, monitoring will provide a better understanding of when, where and why exposure is occurring.

    Failure or deterioration of the control measures could result in a serious health effect, so regular or continuous monitoring is critical to ensure no changes have occurred to mitigate the controls. Direct reading monitoring technology is also the best possible short-term measure to evaluate the effectiveness of control measures.

    Demonstrating duty of care to your employees and visitors by investing in monitoring is a positive way to influence Health and Safety culture.

  • What do I get in my Compliance Pack+?

    You’ll get enough reference dust to carry out a compliance test for an entire year. You’ll get

    • 1 x base station that the device sits in
    • 1 x hood with a hole for the dust particles to be sprayed through
    • 4 x vials of reference dust which contains different sized particles
    • 4 x asperators (or spray bottles)
  • What does error code 0x0307 on AIR XD mean?

    Fault description: Sensor laser current low. AIR XD particulate sensor may have failed.

    Fault check: Please raise a ticket or contact our Trolex Technical Services.

  • AIR XD Low Temperature Start-up

    If the internal temperature of the instrument is suspected to be below -10°C, for example, if it has been left powered off for a period of time in a very cold environment, damage to the optical assembly may occur when power is applied.

    Allow the instrument to reach safe operating temperature before applying power.

  • How do I adjust the AIR XD communication settings?

    1. Press and hold the centre button to go to the Main Menu
    2. Go to Communication.
    3. Configure RS485 baud rate and Ethernet settings.
  • How do I change the passcode for the AIR XD?

    The settings passcode can be changed to a custom value by going to the following menu options System > Passcode > Set Passcode.

    Once the user has entered the new passcode they will be required to enter the previous passcode before the change takes place.

  • How do I navigate the AIR XD menu?

    The device features a directional keypad with an ‘Enter’ (or middle) button for selecting options.

  • What are the AIR XD product dimensions?

    Width:Ā 305 mm
    Length:Ā 305 mm
    Diameter:Ā 156 mm

  • What does error code 0x0402 on AIR XD mean?

    Fault description: Lost memory comms.Ā Communications to memory module has failed. Data logging functionality is lost.

    Fault check: Power cycle to reset instrument processor and retry.if problem persists, please contact our support team.

  • What happens when an alarm on AIR XD is triggered?

    The device will activate visual alarms and, if configured, external audio/visual alarms.

  • What’s the weight of the AIR XD Dust Monitor?

    8.2 kg

  • How do I enable/disable passcode protection on AIR XD?

    Passcode protection of the device settings is enabled by default but can be disabled or enabled by going to Settings > Passcode > En/Dis.

  • Does the AIR XD support remote monitoring?

    Yes, via MODBUS RTU (RS485) or MODBUS TCP/IP (Ethernet) for integration with SCADA systems and Aethair’s Thiamis.

  • How do I configure AIR XD RS485 MODBUS settings?

    Use the on-device menu path: Settings > Communications > RS485/MODBUS.

    The baud rate can be selected from 4800, 9600, 14400, 19200, 38400, 57600, or 115200 baud, with 115200 as the default. The device address is user selectable between 001 and 255.

  • How do I set an AIR XD alarm threshold?

    Use the alarm settings menu to select the alarm channel, threshold channel, threshold value, latching behaviour, and enabled state.

    The manual lists threshold ranges of 1 to 9999 µg/m3 or 0.1 to 6553.5 mg/m3.

  • How do I view AIR XD Ethernet connection status?

    From the PM value readings screen, press the left arrow key to view the connection status screen.

    The status screen lists the connection type, connection status, and instrument IP address.

  • What should be checked before wiring AIR XD?

    Before making electrical connections, isolate power, confirm the supply voltage and frequency match the instrument rating plate, and ensure any required external switches or fuses are installed.

    Run cables through the cable glands, wire them to the labelled terminals, tighten the glands to maintain the IP seal, and close and lock the door after use.

  • What should I do before powering AIR XD in very cold conditions?

    If the internal temperature may be below -10 °C, for example after being powered off in a very cold environment, allow the instrument to reach a safe operating temperature before applying power.

    The manual warns that applying power while the optical assembly is below this condition may cause damage.

  • What should I do if AIR XD reports fan current faults 0x0304 or 0x0305?

    Fault 0x0304 indicates fan current too high, and 0x0305 indicates no fan current. Both point to possible particulate sampling fan malfunction.

    Check that the instrument is operating within the rated temperature range. If the fault persists, use the support route in the manual.

  • What should I do if AIR XD reports lost memory module communications 0x0402?

    Fault 0x0402 means communication to the memory module has failed and data logging functionality is lost.

    Power cycle the instrument processor and retry. If the fault remains, contact Trolex or an approved distributor.

  • What should I do if AIR XD reports no sensor communications 0x0301?

    Fault 0x0301 means communication with the particulate sensor assembly has been lost.

    Check the D-type connector to the sensor housing and power cycle the unit. If the issue remains unresolved, contact the support route specified in the manual.

  • What should I do if AIR XD reports sensor laser faults 0x0306 or 0x0307?

    Fault 0x0306 means the sensor laser current is high and the particulate sensor may have failed or be operating at excessive temperature. Check that the instrument is within its rated temperature range.

    Fault 0x0307 means the sensor laser current is low and the sensor may have failed. The manual directs users to contact Trolex or an approved distributor.

  • What should I do if AIR XD reports sensor temperature too high 0x0308?

    Fault 0x0308 means the instrument is operating above specified temperature limits and has gone into safe mode.

    Reduce the operating temperature below +50 °C before continuing.

  • Can real-time particulate monitors be used as the only compliance method?

    The AIR XS manual is explicit that real-time monitoring is indicative and is not currently suitable for compliance monitoring or regulatory compliance for RCS. Other particulate manuals frame the devices as warning, monitoring, logging, and analysis tools that must be used within their stated limits.

    Always align alarm thresholds, interpretation, and reporting with local legislation, site rules, and the applicable manual.

  • Why are real-time mass concentration readings treated as indicative?

    Real-time optical particulate instruments infer mass concentration from particle measurements and assumptions about the sampled material. The AIR XS manual states that mass concentration data from optical sensors should be treated as an indicator and may vary with particle type, test condition, and local environment.

    The value is useful for showing changes in airborne particulate levels over time, but it should not be treated as a direct substitute for every regulatory or laboratory method unless the relevant manual and local compliance process allow it.

  • Can atomised dust suppression or mist affect readings?

    Yes. The AIR XD, XD1+, and XD ONE manuals state that readings will include atomised or misted sizes that pass through the sensor within the particle detection range.

    When locating or operating a monitor near atomising dust suppression systems or moist spray, consider that the instrument may count those particles as part of the measured particulate environment.

  • What maintenance interval is suggested for high dust loading?

    For AIR XD, XD1+, and XD ONE, high dust loading is described as 10 mg/m3 or above, with an expected maintenance schedule of 1 to 3 months.

    The manuals state that particulate type and operating environment vary, so this should be used as a guide rather than a fixed rule for every site.

  • What maintenance interval is suggested for low or medium dust loading?

    For AIR XD, XD1+, and XD ONE, low dust loading up to 5 mg/m3 is associated with a 6 to 12 month maintenance schedule. Medium dust loading up to 10 mg/m3 is associated with a 3 to 6 month schedule.

    These intervals are guidance and should be reviewed against actual site conditions.

  • Why is maintenance frequency based on dust loading?

    The manuals note that particulate types and operating environments vary. AIR XD, XD1+, and XD ONE provide maintenance guidance based on average dust loading: low loading up to 5 mg/m3, medium loading up to 10 mg/m3, and high loading at 10 mg/m3 or above.

    The schedules are guidance only; the site environment should be assessed periodically to set the appropriate routine.

  • Why is particle density configurable?

    Particle density is used when the instrument converts measured particulate information into a mass concentration value. AIR XD, XD1+, and XD ONE include a default particle density of 1.65 g/ml and allow the value to be configured for known particulates in the installation or operating environment.

    Use the product configuration method described in the relevant manual when a site-specific density value is required.

  • What does error code 0x0301 on AIR XD mean?

    Fault description: Communications with the particulate sensor assembly has been lost.

    Fault check: Check ā€˜D’ type connector to sensor housing and power cycle unit.

  • What does error code 0x0305 on AIR XD mean?

    Fault description: No fan current. Fan may have malfunctioned.

    Fault check: Check instrument is operating within rated temperature range.

  • Where can I download Breathe software?

    You can download Breathe here.

  • What does particulate matter (PM) mean in Trolex particulate monitors?

    Particulate matter, or PM, is the general term used for solids and liquid droplets suspended in air. The manuals describe PM as material that may come from combustion, industrial activity, natural sources, or working processes.

    Trolex particulate monitors report selected PM size fractions so changes in airborne particulate levels can be viewed, logged, alarmed, or analysed depending on the product.