If the Trolex XD1+ STEL and TWA indicators are flashing red as shown below:

This means the Trolex XD1+ has detected an electronic failure of the internal memory. The XD1+ will alert the user and enter an error state.

If this happens, please contact our support team to raise a ticket.

If this is happening to your Trolex XD1+ device, please contact the Trolex service team to raise a new support ticket

This depends on the frequency and concentration of the dust when the compliance checks are done. In internal lab testing we have compliance checked 3 monitors on one bottle of compliance dust.

If an error occurs when downloading the device data from an XD1+, we recommend that you raise a support ticket and attach your log files that are located in the following locations:

Windows: C:\ProgramData\BreatheLite\

Mac: $UserDirectory\.BreatheLite\Data

Note: the logs are in the format of “yyyymmdd.txt”

1. To automatically add a new device, connect the device to the computers USB port before following the steps belowIn the Devices section, click on the Actions button and click on Automatic Device Scan as shown below

   

2. A loading message will be displayed while the app automatically detects all of the connected devices
3. Once the app has finished scanning the new device(s) will be displayed in the Devices section as shown below:

Manually add a device

1. Click on the device to be cleared in the Devices section
   
2. Click on the Clear button and a new popup menu will be displayed as shown below:

   

3. There are 4 options to choose from. These are highlighted below:

•  Alarm Logs: Select this to only clear the alarm logs from a device.
• Event Logs: Select this to only clear the event logs from a device.
• Telemetry: Select this to only clear the telemetry data from a device.
• Shift Summaries: Select this to only clear the shift summary data from a device.
• All: Select this to delete all of the data from a device.

1. Click on the device to be configured in the Devices section. BreatheLITE will automatically download the device settings

2. Click on the Settings tab as shown below:

   

3. Make the required changes to the devices settings by changing the options in the settings tab
4. To save the device settings click on the Save button at the bottom of the settings

5. A notification will then be displayed to show the device settings were successfully saved

1. Connect the device via the USB cable to the computer
2. If the device is not shown in the device list, click on the Actions button and click on Automatic Device Scan. As detailed in the Devices section
   
3. Click on the device in the Devices section and the following screen will be displayed:

   

4. The next step is to click on the Download Data button and a popup menu will be displayed that will automatically download the devices data. Shown below:

   

5. Once the data has been downloaded, the popup will show that data download is complete, as shown below:

   

6. Click on the Close button to complete the telemetry download.