Let us know how we did.
Find your local distributor.

FAQs Single template

To download the data from a device, please follow the steps below:

  1. Connect the device via the USB cable to the computer
  2. If the device is not shown in the device list, click on the Actions button and click on Automatic Device Scan. As detailed in the Devices section
  3. Click on the device in the Devices section and the following screen will be displayed:

  4. The next step is to click on the Download Data button and a popup menu will be displayed that will automatically download the devices data. Shown below:

  5. Once the data has been downloaded, the popup will show that data download is complete, as shown below:

  6. Click on the Close button to complete the telemetry download.